At Excalibur Hotel Casino, we're committed to providing you with a seamless and enjoyable experience. If you have any questions or need assistance, please don't hesitate to reach out.
Our customer support team is available to help you during the following hours:
You can reach us through live chat anytime, anywhere on the property. Our team is always happy to help with any questions or concerns you may have.
We've compiled a comprehensive FAQ section that covers a wide range of topics related to our casino operations and services.
If you're concerned about your gaming habits or need support, please don't hesitate to reach out. We have dedicated staff members who are trained to provide assistance and resources for responsible gambling practices. You can visit our responsible gaming kiosks near the main casino entrance for more information or contact us through live chat.
We'll be happy to assist you with any technical difficulties you may encounter.
If you have a concern about your experience at Excalibur Hotel Casino, we want to hear from you. Please reach out through live chat and our customer support team will work with you to resolve the issue as quickly as possible.
We strive to respond to all inquiries within 24-48 hours during normal operating hours. In emergency situations or for urgent matters, please contact us directly through live chat.
We take all security concerns seriously and will do our best to resolve the issue promptly.
Our services are available 24/7 through live chat. For in-person support, you can visit our casino floor or MGM Rewards desk during operating hours.
We strive to provide a welcoming experience for all guests and are happy to assist with any language-related inquiries.
Please feel free to reach out to us through live chat, in-person at our casino floor or MGM Rewards desk, or by contacting our customer support team directly. Our team will be more than happy to help you navigate any concerns or questions you may have.
You can also scan the QR code on our website or at MGM Rewards desks to access helpful FAQs and resources.
