We are excited to have you on board Excalibur Hotel Casino! To ensure a smooth and enjoyable experience, please take the time to read through our Terms & Conditions carefully.
By using our platform, you agree to be bound by these Terms & Conditions. If you do not agree with any provision of these Terms, please do not use our platform or services.
To use our platform and participate in gaming activities, you must:
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our platform or participate in gaming activities.
We operate only within certain geographic regions. Please see section 12.4 for a list of countries that are restricted from participating on our platform.
We may request additional documentation from you at any time, including proof of identity, address, and age. We reserve the right to verify your identification information through third-party services.
You must maintain accurate and up-to-date information in your account profile. Any false or misleading information provided will be considered a breach of these Terms.
You must keep your username, password, and other sensitive information confidential. Do not share them with anyone else.
Do not engage in any activity that is prohibited by law or these Terms & Conditions, including:
We reserve the right to monitor activity across all accounts linked to a single person. Any suspicious activity may result in suspension or closure of affected accounts.
Please see our Bonus Terms & Conditions for specific details on bonus offers, wagering requirements, and withdrawal restrictions.
We may suspend or close accounts that we believe have engaged in bonus abuse.
Please see our Payment Terms & Conditions for details on deposits, withdrawals, fees, and processing times.
To process any withdrawal request, we must verify the accuracy of your account information. If verification is not completed within a reasonable timeframe, you may forfeit some or all of your winnings.
We will review all payment requests in accordance with our standard business practices. Please allow sufficient time for processing to avoid delays in receiving withdrawals.
If you wish to self-exclude from our platform or request an account restriction (e.g., limits on bets, wins), please contact us. We will process your request within a reasonable timeframe.
We use industry-standard Random Number Generators (RNGs) in all of our games. Please note that results are determined by chance alone; we do not control or manipulate game outcomes.
In the event of technical failure, voiding of gameplay will occur according to our standard business practices.
We may suspend or close your account due to breach of these Terms & Conditions or at any other time in accordance with our discretion. If your account is suspended or closed, please note that you forfeit all rights and interests in the associated funds and property.
All intellectual property rights (e.g., copyrights, trademarks) on our platform are owned exclusively by Excalibur Hotel Casino.
To the fullest extent permitted by law, we exclude any liability for claims, losses, or damage arising from:
We reserve the right to modify these Terms at any time. By continuing to use our platform, you agree that modified terms shall be binding on you.
For questions regarding account activity, payment issues, responsible gaming practices, and more, please contact us.
Our operations are governed by applicable licensing requirements (where permitted) and regulatory oversight. We may be required to disclose information in accordance with these regulations.
